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Corporate Performance Management:A Predictive Management System that Drives Financial Results.doc

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文档介绍:Corporate Performance Management:A Predictive Management System that Drives Financial Results
Corporate
Performance
Management:
A Predictive Management System
that Drives Financial Results
Today’s Agenda
My Background
Definition of Corporate Performance Management (CPM)
The proven results of CPM, including Enterprise Strategy Execution (ESE)
Understanding ESE
mon pitfalls to business results
How technology helps to e the pitfalls to drive better results
Summary
Background
ActiveStrategy – Chairman and CEO - current
Enterprise Strategy Execution solutions
SalesPlus, division of Dendrite International – President and CEO
Pharmaceutical CRM Vendor
Using CPM, Grew Revenues 3X, EBIT 20X, pany value 7x in 3 yrs
Competitive Technologies Int’l – President and Co-founder
CEO-level Strategy Consulting with AT&T, Lilly, Dow, Merrill Lynch
Helped several clients to win Baldrige and Deming Awards
Florida Power & Light – General Manager
Won Japanese Deming Award for Management excellence
Jack Steele
B1>.S., Industrial Engineering, Penn State
., Systems Engineering, University of South Florida
EXECUTIVE LEVEL VISIBILITY
Speed & Responsiveness
Competitive Positioning
Cost Effectiveness
Compliance
Productive Relationships
Sustained Growth of Revenue, Earnings and Value
Most businesses have similar objectives
Can’t detect changes to business quickly
Lack of visibility to external and internal factors
Processes not aligned with strategy
Disconnected business processes
IT not aligned to business
Ineffective decision process
“Running the business from the rear 5>view mirror”
Similarly, most businesses have similar issues
MON THEMES
BUSINESS PERFORMANCE MANAGEMENT
What it’s not:
A new process
An “off the shelf” product offering
The same for anization
What it is:
An institutionalized management process that aligns strategy to execution
An information platform that improves performance
A way to know where you busin