文档介绍:TeAM YYePG Digitally signed by TeAM YYePG DN: cn=TeAM YYePG, c=US, o=TeAM YYePG, ou=TeAM YYePG, email=yyepg@ Reason: I attest to the accuracy and integrity of this document Date: 00:20:13 +08'00' THEEQDifference A Powerful Plan for Putting Emotional Intelligence to Work Adele B. Lynn AMERICAN MANAGEMENT ASSOCIATION New York | Atlanta | Brussels Chicago | Mexico City | San Francisco Shanghai | Tokyo | Toronto | Washington . Special discounts on bulk quantities of books are available to corporations, professional associations, and anizations. For details, contact Special Sales Department, , a division of American Management Association, 1601 Broadway, New York, NY 10019. Tel.: 212-903-8316. Fax: 212-903-8083. Web site: www. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of petent professional person should be sought. Library of Congress Cataloging-in-Publication Data Lynn, Adele B. The EQ difference : a powerful program for putting emotional intelligence to work / by Adele B. Lynn. p. cm. ISBN 0-8144-0844-3 1. Emotional intelligence. 2. Work—Psychological aspects. I. Title. 2004 —dc22 2004018816 ? 2005 Adele B. Lynn All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or trans- mitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of , a division of American Management Association, 1601 Broadway, New York, NY 10019. Printing number ********** CONTENTS Preface: Your Inner Bird Dog .................................................v Acknowledgments......................................