文档介绍：interactive student edition
Randall McCutcheon
James Schaffer
Joseph R. Wycoff
Acknowledgments
Grateful acknowledgment is given authors, publishers, photographers, muse-
ums, and agents for permission to reprint the following copyrighted material. Every
effort has been made to determine copyright owners. In case of any omissions, the
Publisher will be pleased to make suitable acknowledgments in future editions.
Acknowledgments continued on page 629.
Cover (t) © Hulton Archive/Getty Images, (bl) © David Young-Wolff/
PhotoEdit, (br) © David Woolley/Stone/Getty Images.
Copyright © 2009 The McGraw-panies, Inc. All rights reserved. No part of this publication may be
reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the
prior written consent of The McGraw-panies, Inc., including, but not limited to, network storage or
transmission, or broadcast for distance learning.
Send all inquiries to:
Macmillan/McGraw-Hill • Glencoe/McGraw-Hill
8787 Orion Place
Columbus, OH 43240
ISBN-13 (student edition): 978-0-07-880780-0
MHID-10 (student edition): 0-07-880780-8
ISBN-13 (teacher wraparound edition): 978-0-07-880781-7
MHID-10 (teacher wraparound edition): 0-07-880781-6
Printed in the United States of America.
1 2 3 4 5 6 7 8 9 058/055 13 12 11 10 09 08
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Contents in Brief
UNIT 1 • The Person . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Chapter 1 Building Responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Chapter 2 Building Confidence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
UNIT 2 • Person to Person . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Chapter 3 Listening. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Chapter 4 munication. . . . . . . . . . . . . . . . . . . . . . . .