文档介绍：Unit 1 Face to Face
Objectives
Focus
Warm up
First Impressions
What do you enjoy about your work
Developing relationships
Sum-up
Assignment
Objectives
This unit deals munication skills in business world, including skills of greeting, asking questions, and skills about how to build up good relationship.
Focus
Giving your visitors a good impression
Nationalities
Talking about your enjoyment about your work
First Impressions
A Discussion
look at the pictures and discuss the questions:
what impression does each person give?
Which person seems the most ing?
B Listening
To have an appointment with sb.
Is Mr. Grady in yet?
Is everything ready yet?
Listen to the recording for three times and answer the questions
Why did some speakers sound more friendly or efficient than others?
Was it the language they used or their tone of voice or what?
The man in extract 5 and the woman in extract 9 are particularly impolite.
C More adjectives
Pleasant, sincere, efficient, polite, nice, alert, calm, reliable, intelligent, confident, honest, practical, active, friendly, punctual, helpful
Unfriendly, shy, aggressive, rude, unpleasant, impolite, late, laze, stupid, cold, sleepy, foolish, tricky, clumsy
D Listening
what the people might be saying
Listen to the recording and fill in the gaps
Role play the conversations with your partner
What do you enjoy about your work?
A related vocabulary
accountant day-to-day tackle a job
deadlines finance business development
responsibilities puter systems
trouble-shooting back-up loose cable
solve problems hectic be confronted with problems
encounter problems resolve problems hands-on
programming applications environment
ambitious prospects