文档介绍：Exam Name: Supporting Users and Troubleshooting Desktop Applications on a Microsoft
Windows XP Operating System
Exam Type: Microsoft
Exam Code: 70-272 Total Questions: 238
Question: 1
You are a desktop support technician pany. All puters run Windows XP
Professional and Microsoft Office XP. pany uses a Microsoft Exchange Server 2003
computer for all messaging. All users access e-mail by using Microsoft Outlook user
reports that he will be on vacation and wants Outlook to automatically reply to ing e-mail
messages. The user states that puter will be turned off while he is on vacation. The user
wants Outlook's reply to tell senders that he will be on vacation for two weeks. You need to
ensure that the user essfully configures the automatic reply to senders. What should you
instruct the user to do?
A. Enable the Out of Office Assistant.
B. Create a new rule that replies to all ing e-mail.
C. Use the Scheduled Task Wizard to create a task that opens Outlook every morning.
D. Delegate permissions on his Inbox to a co-worker. Instruct the co-worker to open the
vacationing user's Inbox in Outlook.
Answer: A
Explanation:
Enabling the Out of Office Assistant will allow the user to set a message to automatically reply to
users when on vacation. See the graphic below:
Incorrect Answers:
B. Creating a new rule is the Out of Office Assistant is designed to do this
very task, the rule is not the best addition, a rule will only determine how ing
Page 1 of 107
Exam Name: Supporting Users and Troubleshooting Desktop Applications on a Microsoft
Windows XP Operating System
Exam Type: Microsoft
Exam Code: 70-272 Total Questions: 238
mail is handled, but will not automatically reply to users.
C. Opening Outlook will not reply to any users. Simply opening Outlook will not do anything to the
messages once opened, and if Outlook is not closed, will continue to open every day while the
u