文档介绍：PMP Preparation Training
Communications Management
Chapter 10
Source: pmbok guide 1996
© 1999 Robbins-Gioia, Inc.
Communications Management
Communications Planning
Information Distribution
Performance Reporting
Administrative Closure
Processes required to ensure timely and appropriate
development, collection, dissemination, storage, and,
ultimately, disposition of project information
Communication Management
Planning
Planning
Performance
Reporting
Administrative
Closure
Controlling
Information
Distribution
Closing
Executing
Communications Planning
Determining the information munications needs of the stakeholders: who needs what information, when they will need it, and how it will be given to them
Communications Planning
munications
munication
technology
Constraints
Assumptions
Tools & Techniques
Stakeholder analysis
munication
management plan
Inputs
Communications requirements – The sum of the information requirements of the project munication technology – Used to transfer information back and forth among project elements
Constraints
Assumptions
Communications Planning
Tools & Techniques
Stakeholder analysis – A method for developing a systematic and logical view of the information needs of the stakeholders and of the sources for meeting those needs
Communications Planning
Outputs
Communication management plan – provides:
Collection and filing structure – Methods used to gather, update, and store various types of information
Distribution structure – Specifies to whom information will flow and what method will be used to distribute various types of information.
Description of information to be distributed – Includes format, content, level of detail, and conventions and definitions to be used
Production schedules – Show each type munication
Methods for accessing information
Method of updating and refining munication management plan as the project progresses
Communications Planning
Information Distribut