上海市养老机构设施与服务要求2汇总.pdf

文档介绍：DB 31 上海市地方标准 DB31/T685—2013 养老机构设施与服务要求 Facilities and Servic e R equi rements of E lderly I nstitutions 2013—03—01发布 2013—06—01 实施上海市质量技术监督局发布 DB 31/T 685-2013 I 目次前言...............................................................................II 1 范围..............................................................................3 2 规范性引用文件....................................................................3 3 术语和定义........................................................................3 4 基本设施要求......................................................................3 ............................................................................3 ..........................................................................4 房屋及设备配置..................................................................5 ............................................................................7 设施设备安全....................................................................8 5 服务要求..........................................................................8 确定服务内容....................................................................8 ........................................................................8 ........................................................................9 ........................................................................9 ........................................................................9 6 管理要求..........................................................................9 ........................................................................9 .....................................................................10 .......................................................................10 .......................................................................11 服务质量监督...................................................................11 服务质量评价与改进..................................