文档介绍：Knowledge Management
Knowledge Management
Definitions
Do you really need KM?
Do you need a CKO?
What’s the strategy?
Types of knowledge management anizational changes to expect
KM software tools
Two Kinds of Knowledge
Knowledge is intangible, dynamic, and difficult to measure, but without it anization can survive.
Tacit: or unarticulated knowledge is more personal, experiential, context specific, and hard to formalize; is difficult municate or share with others; and is generally in the heads of individuals and teams.
Explicit: explicit knowledge can easily be written down and codified.
Knowledge Management
The move from an industrially-based economy to a knowledge or information-based one in the 21st Century demands a top-notch knowledge management system to secure petitive edge and a capacity for learning.
Knowledge Management
The new source of wealth is knowledge, and not labor, land, or financial capital. It is the intangible, intellectual assets that must be managed.
The key challenge of the knowledge-based economy is to foster innovation.
The Knowledge Economy
The move from an industrially-based economy to a knowledge or information-based one in the 21st Century demands a top-notch knowledge management system to secure petitive edge and a capacity for learning.
The Knowledge Economy
The new source of wealth is knowledge, and not labor, land, or financial capital. It is the intangible, intellectual assets that must be managed.
The key challenge of the knowledge-based economy is to foster innovation.
The Knowledge Economy
For several decades the world's best-known forecasters of societal change have predicted the emergence of a new economy in which brainpower, not machine power, is the critical resource. But the future has already turned into the present, and the era of knowledge has arrived.
--"The anization," Economist Intelligence Unit
The Knowledge Economy
The knowledge economy rests on three pillars:
The role that knowledge plays in tra