文档介绍:ERP Implementation – ERP as An Actor
Pernille KRAEMMERGAARD
Centre for Industrial Production, University
Fibigerstraede 16, DK-9220
Tel: +45 9635 8999 , +45 9815 3030
E-mail: ******@
Abstract they are based on “best practice” and industry
The market for Enterprise Resource Planning (ERP) reference models - the systems embeds established
systems, like SAP, Baan, Oracle has grown ways of using it (Hanseth & Braa, 1998). The
tremendously during the last decade. The systems function on the basis of predefined models
implementation of these systems is more of the world and contains predefined rules about what
organisational development than system development to do in specific situations. Organisations that
and is often associated with extensive problems and implement these systems have to adapt to these
changes. The central arguments presented in the models and rules, in one way or another. In most
paper is that the implementation of ERP systems is a cases it is necessary for anisation to redefine its
on going process and that the system can be business processes to fit the best practices inherent in
understood as an actor participating in the interaction the systems (Bourdeau and Robey, 1999) or the
within anisation, and therefore is anisation can customize the system to fit the
anisation in its stage of ing. processes of anisation.
After the int