文档介绍：CHAPTER 3
Logistics and Information Technology
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Learning Objectives
To appreciate the importance of effective and efficient utilization of information for logistics management
To learn about general types of information systems and their logistical applications
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Learning Objectives
To understand the impact of merce on channel design
To understand key differences between the logistics of e-fulfillment and the logistics of traditional fulfillment
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Logistics and Information Technology
Key Terms
Application service providers (ASP)
Artificial intelligence (AI)
Data mining
Decision support system (DSS)
Key Terms
E-fulfillment
Electronic data interchange (EDI)
Enterprise resource planning (ERP) system
Logistics exchanges
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Logistics and Information Technology
Key Terms
Logistics information system (LIS)
Office automation system
Key Terms
Simulation
Transaction processing system (TPS)
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Benefits of Effective and Efficient Use of Information
Replacement of inventory with information
Reduced variability in the supply chain
Better coordination of manufacturing, marketing, and distribution
Streamlined order processing and reduced lead-times
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Figure : General Types of Information Management Systems
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General Types of Information Management Systems
Office automation system
Process personal anizational business data
Perform calculations
Create documents
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General Types of Information Management Systems
Communication system
Help stakeholders work together by interacting and sharing information
Examples of use
Virtual meetings
Video conferencing using cell phones
Voice-based order picking
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General Types of Information Management Systems
Transaction Processing System (TPS)
Collects and stores information about transactions
Efficient processing of transactions
Real-time pro