文档介绍：. .
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"跨文化交际"案例
Case 1
Litz is a professor of cross—cultural munication in a university in Finland. She invited her Chinese students home for an evening party.
The schema from Litz’s point of view includes the following:
1.       Giving invitation: by phone / by mail
2.       Prepare everything before the arrival of guests
3.       Receiving guests: open the door / express wele / take their overcoats / introduce guests / offer them drinks / make them fortable
4.       Serving food: set the table / soup first / main course / desert
5.       Post dinner activities: chat / play music / offer more drinks
6.       Seeing guests off: thank them for ing / good night
Litz’s evening party was not very successful, because she was upset by one of her guests. Here was the initial conversation between Litz and Lin:
Litz: (opens the door) Oh, Lin, how nice you could e!
Lin: It’s not difficult to find your house.
Litz: e on in.
Lin: (es in)
Litz: Can I take your coat"
Lin: No, thanks.
Litz: Ok, this way please.
Lin: (take off her coat and hangs it)
. .
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Analysis: Litz was hurt because Lin did not let her hang her coat. Litz’s offering to hang Lin’s coat is one of Litz’s ways (it’s on Litz’s schema). On Lin’s side, she thought that Litz was her supervisor and that it was inappropriate to let her supervisor hang her coat. Here we have an instance of one action attached with different cultural values.
Case 2
Finding an Interested Buyer
Georage Hall was in Beijing attending a trade fair and looking for an opportunity to do business in China. He had been very successful in his business dealings in the US and prided himself on his ability "to get things moving.〞 His first day was going well .He looked around at the displays of sporting equipment to get some idea of whom he might approach. He was sure that hi