文档介绍：Knowledge Management
and Information Technology
(Know-IT Encyclopedia)
Neal Pollock
Published by the Defense Acquisition University Press,
Fort Belvoir, Virginia, for the
Program Executive Office for Information Technology
First Edition
September 2002
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Navigation Tool:
A B C D E F G H I J K L M N O P Q R S T U V W X 1
ACRONYM LIST
INTRODUCTION
As knowledge management (KM) and information technology (IT) have developed and
grown, they have evolved numerous technical terms and phrases that those not intimately
involved in these disciplines may find difficult to understand. These terms are useful in efficiently
communicating among professionals, but they can be difficult to absorb in a rapid manner, and it
can be difficult to obtain consistent definitions. There is a spectrum of tools to address different
aspects of the jargon development phenomenon. At the low end of the range are lists that define
each letter of an acronym but do not usually provide much else—they are essentially data-level
tools. Many glossaries provide short definitions of terms and phrases; they are essentially
information-level tools. Unless one has an idea or context already, it is difficult to truly
understand when only provided with information. This encyclopedia addresses a void in the
present spectrum. It is an attempt to create and distribute a knowledge-level tool, although it is
not as voluminous as a full-boat encyclopedia (which would be impossible to adequately
distribute). This encyclopedia was constructed using a number of different sources. Much of it,
however, is tacit knowledge taken from my experience on-the-job at the Program Executive Office
for Information Technology (PEO-IT), the Department of the Navy (DON) Chief Information
Office (CIO), and from courses taken at the Information Resources Management College (IRMC)
to achieve certifications (CIO and National Sec