Idea.Group.Publishing.Managing.Psychological.Factors.in.Information.Systems.Work.An.Orientation.to.Emotional.Intelligence1591401984.pdf

文档介绍：TLFeBOOK
Managing Psychological
Factors in Information
Systems Work:
An Orientation to
Emotional Intelligence
Eugene Kaluzniacky
University of Winnipeg, Canada
Information Science Publishing
Hershey • London • Melbourne • Singapore
TLFeBOOK
Acquisition Editor: Mehdi Khosrow-Pour
Senior Managing Editor: Jan Travers
Managing Editor: Amanda Appicello
Development Editor: Michele Rossi
Copy Editor: Maria Boyer
Typesetter: Sara Reed
Cover Design: Lisa Tosheff
Printed at: Yurchak Printing Inc.
Published in the United States of America by
Information Science Publishing (an imprint of Idea Group Inc.)
701 E. Chocolate Avenue, Suite 200
Hershey PA 17033
Tel: [phone]
Fax: [phone]
E-mail: ******@idea-
Web site: .com
and in the United Kingdom by
Information Science Publishing (an imprint of Idea Group Inc.)
3 Henrietta Street
Covent Garden
London WC2E 8LU
Tel: [phone]
Fax: [phone]
Web site:
Copyright © 2004 by Idea Group Inc. All rights reserved. No part of this book may be reproduced
in any form or by any means, electronic or mechanical, including photocopying, without written
permission from the publisher.
Library of Congress Cataloging-in-Publication Data
Kaluzniacky, Eugene.
Managing psychological factors in information systems work : an
orientation to emotional intelligence / Eugene Kaluzniacky.
p. ; cm.
Includes bibliographical references and index.
ISBN 1-59140-198-4 (cloth) -- ISBN 1-59140-290-5 (pbk.) -- ISBN
1-59140-199-2 (ebook)
1. Emotional intelligence. 2. Computer programming--Psychological
aspects.
[DNLM: 1. Mental Health. 2. Occupational Health. 3. Emotions. 4.
Information Services--organization & administration. 5. Personality.
6. Social Behavior. WA 495 K14m 2004] I. Title.
2004
004’.01’9--dc22
2003022610
British Cataloguing in Publication Data
A Cataloguing in Publication record for this book is available from the British Library.
A