文档介绍:平安保险案例分析
County continuation records has examined and approved the draft, spirit, believe, comprehensive Yearbook of zhuanglang already prepared draft, entered the phase of evaluation. Civil air defense work
County continuation records has examined and approved the draft, spirit, believe, comprehensive Yearbook of zhuanglang already prepared draft, entered the phase of evaluation. Civil air defense work
County continuation records has examined and approved the draft, spirit, believe, comprehensive Yearbook of zhuanglang already prepared draft, entered the phase of evaluation. Civil air defense work
County continuation records has examined and approved the draft, spirit, believe, comprehensive Yearbook of zhuanglang already prepared draft, entered the phase of evaluation. Civil air defense work
County continuation records has examined and approved the draft, spirit, believe, comprehensive Yearbook of zhuanglang already prepared draft, entered the phase of evaluation. Civil air defense work
County continuation records has examined and approved the draft, spirit, believe, comprehensive Yearbook of zhuanglang already prepared draft, entered the phase of evaluation. Civil air defense work
3
银行保险部业务人员座谈会
不仅受客户气,还受银行气,电话咨询中心未沟通就直接回访客户,客户服务部实习生不负责任跟客户沟通
客服部出保单慢,催也没有用;除了本公司和客户不满意,导致银行也有意见
保费部扣款有问题严重,没反馈,导致客户退单
客户名字及保单打印总打错
客服部无法及时邮递分红通知书,银行也有意见拒做公司业务;申请追加打印通知书手续复杂,客服部没有专人负责
客服部缺乏人手,导致需要其他部门要去帮他们完成工作
(1)得知销售团队不满情绪,担心
County continuation records has examined and approved the draft, spirit, believe, comprehensive Yearbook of zhuanglang already prepared draft, entered the phase of evaluation. Civil air defense work
County continuation records has examined and approved the draft, spirit, believe, comprehensive Yearbook of zhuanglang already prepared draft, entered the phase of evaluation. Civil air defense work
County continuation records has examined and approved the draft, spirit, believe, comprehensive Yearbook of zhuanglang alre