文档介绍：The IdeaBridge White Paper Series:
The Leadership Series:
Communication
The IdeaBridge
White Paper Series
THE LEADERSHIP SERIES: COMMUNICATION 1
Summary
Leaders are called upon to play many roles in the management of anization or team. The Leader
as the 'municator' is one of the most important roles every aspiring Leader must learn. Often,
one's ability to municate will determine their ultimate ess more than nearly any other
attribute.
• What separates the great Leaders from others is that they have truly learned the art of listening. Ask
questions and listen with interest. Good Leaders not only ask questions, but they really listen to the
answers. Do you? Learn the power of silence. Listen!
• Nail down everyone’s responsibilities with clarity and precision. Anything that can be misunderstood,
will be. It’s often a good idea to have someone repeat back to you their understanding of the
assignment or objective; it’s great insurance against foul-ups and surprises!
• A dream-team coach municates the game plan. He’s got a plan not only for each
individual game, but a plan for the development of the whole team over the course of the current and
ing seasons. Once the game plan has been drawn up, he municates it to his team on
an a continual basis. Where’s your game plan? When was the last time you showed it to your team?