文档介绍：FROMHBR THE HARVARD BUSINESS REVIEW
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ARTICLE
What matters most to your Primal Leadership:
company’s bottom line?
Just possibly, your mood. The Hidden Driver of
Great Performance
by Daniel Goleman,Richard Boyatzis,and
Annie McKee
New sections to
guide you through
the article:
• The Idea in Brief
• The Idea at Work
• Exploring Further. . .
PRODUCT NUMBER 8296
THE IDEA IN BRIEF Primal Leadership: The Hidden Driver of Great Performance
What most influences pany’s bot- Emotional intelligence travels through an
tom-line performance? The answer will anization like electricity over telephone
you—and make perfect sense: It’s a leader’s own wires. Depressed, ruthless bosses create toxic
mood. organizations filled with negative underachiev-
ers. But if you’re an upbeat, inspirational leader,
Executives’ emotional intelligence—their self-
you cultivate positive employees who embrace
awareness, empathy, rapport with others—has
and surmount even the toughest challenges.
clear links to their own performance. But new
research shows that a leader’s emotional style Emotional leadership isn’t just putting on a
also drives everyone else’s moods and behav- game face every day. It means understanding
iors—through a neurological process called your impact on others—then adjusting your
mood contagion. It’s akin to “Smile and the style accordingly. A difficult process of self-dis-
whole world smiles with you.” covery—but essential before you can tackle your
leadership responsibilities.
THE IDEA AT WORK
STRENGTHENING YOUR EMOTIONAL LEADERSHIP
Since few people have the guts to tell you the truth about your emotional impact, you must discover
it on your own. The following process can help. It’s based on brain science, as well as years of field
research with executives. Use these steps to rewire your brain for greater emotional intelligence.
do you want to be? Imagine yourself as volunteered at a crisis center,