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文档介绍

文档介绍:Strategic
Knowledge Management
Technology
Petter Gottschalk
IDEA GROUP PUBLISHING
Strategic
Knowledge Management
Technology
Petter Gottschalk
Norwegian School of Management, Norway
IDEA GROUP PUBLISHING
Hershey • London • Melbourne • Singapore
Acquisitions Editor: Mehdi Khosrow-Pour
Senior Managing Editor: Jan Travers
Managing Editor: Amanda Appicello
Development Editor: Michele Rossi
Copy Editor: Ingrid Widitz
Typesetter: Jennifer Wetzel
Cover Design: Lisa Tosheff
Printed at: Yurchak Printing Inc.
Published in the United States of America by
Idea Group Publishing (an imprint of Idea Group Inc.)
701 E. Chocolate Avenue, Suite 200
Hershey PA 17033
Tel: 717-533-8845
Fax: 717-533-8661
E-mail: ******@idea-
Web site: .com
and in the United Kingdom by
Idea Group Publishing (an imprint of Idea Group Inc.)
3 Henrietta Street
Covent Garden
London WC2E 8LU
Tel: 44 20 7240 0856
Fax: 44 20 7379 3313
Web site:
Copyright © 2005 by Idea Group Inc. All rights reserved. No part of this book may be repro-
duced in any form or by any means, electronic or mechanical, including photocopying, without
written permission from the publisher.
Library of Congress Cataloging-in-Publication Data
Gottschalk, Petter, 1950-
Strategic knowledge management technology / Petter Gottschalk.
p. cm.
Includes bibliographical references (p. ) and index.
ISBN 1-59140-336-7 (hardcover) -- ISBN 1-59140-337-5 (pbk.) -- ISBN 1-59140-338-3 (ebook)
1. Knowledge management. 2. Information technology--Management. I. Title.
2005
'038--dc22
2004003745
British Cataloguing in Publication Data
A Cataloguing in Publication record for this book is available from the British Library.
All work contributed to this book is new, previously-unpublished material. The views expressed in
this book are those of the authors, but not necessarily of the publisher.
Strategic
Knowledge Management
Technolog