文档介绍：o r g a n i z a t i o n a l b e h a v i o r
组织行为学
激励及其应用
Organizational Behavior
MBA munication University of China
主要内容
标管理(MBO)
员工认可方案
员工参与方案
员工参与方案与激励理论
工作设计和进度安排
工作制选择
工资方案
Communication University of China
什么是目标管理(MBO)?
目标管理Management By Objectives (MBO)
是指一种包括以参与方式设置具体目标、具有明确时间期限、对目标进程有反馈的程序(切实的、可验证的、可衡量的)
A program that passes specific goals, purposely set, for an explicit time period, with feedback on goal progress.
Communication University of China
关键要素
目标具体性 Goal specificity
参与决策 Participative decision making
明确的时间段 An explicit time period
绩效反馈 Performance feedback
目标阶梯
Communication University of China
可能导致目标管理失败的因素
对目标管理结果不现实的期望(Unrealistic expectations about MBO results)
缺乏最高管理层的承诺(Lack mitment by top management)
奖赏分配失败(Failure to allocate reward properly)
文化不兼容性(Cultural patibilities)
Communication University of China
员工认可方案 Employee Recognition Programs
类型
个人关注 Personal attention
明确厉害 Expressing interest
认可 Approval
感激良好表现 Appreciation for a job well done
好处
满足员工对赞许的渴望 Fulfill employees’ desire for recognition.
鼓励希望的行为重复出现 Encourages repetition of desired behaviors.
提升群体/团队的凝聚力和动机水平 Enhance group/team cohesiveness and motivation.
鼓励员工建议改进工作流程和降低成本 Encourages employee suggestions for improving processes and cutting costs.
Communication University of China
Communication University of China
什么是员工参与?
员工参与方案 Employee Involvement Program
发挥员工的全部能力,鼓励员工对组织成功作出不断升级的努力
A participative process that uses the entire capacity of employees and is designed to encourage mitment to anization’s ess.
Communication University of China