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酒店客房服务指南.doc

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酒店客房服务指南.doc

上传人:HShess 2022/2/17 文件大小:1.49 MB

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文档介绍:酒店客房服务指南
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欢 迎 辞
Welcome
尊敬的阁下:
欢迎您下榻*****酒店,本酒店全体员工将竭尽全力,热诚为阁下服务。
*****酒店,是一家集客房、会议室、餐厅、茶坊、停车场等各种功能于一ch TV room cable programs across the country.
饮用开水 Drinking water
阁下房内已备有电热水壶
Your room has been equipped with electric kettle
服务中心Service Center
设在六楼,24小时为您提供客房服务
In the sixth floor, a 24-hour room service to provide you with
叫醒服务 Wake-up calls
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请拨“88888”与总机联系
Please dial "88888" and the switchboard Contact
请勿打扰 Do Not Disturb
当阁下不愿被人打扰时,可将床头柜上控制板“请勿打扰”的标志灯开启,并通知总机不需转接电话到客房
When you do not want to be disturbed, they can be cabinet bedside control panel, "do not disturb" sign lights turned on, and inform the switchboard to the room without switching phone
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会议服务 Conference services ****
本酒店设有会议室,位于**楼。如需要在酒店举办会议,请与总台联系
The hotel has a conference room, located in the ** floor. Please contact the total desk if you need to hold a meeting in the hotel.
客房房卡 Hotel room card
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阁下在外出时请将客房房卡保存好,如发现房卡丢失,请到总台办理手续,交付赔偿金,更换房卡
When they go out in your hotel room card to preserve your good, if card is lost room, go to Taiwan, the total processing, delivery of compensation, the replacement of the Housing Card
失物招领 Lost and found
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失物招领请联系总台。
酒店会将客人遗失物品保留2个月,易变质品,只保留1天。逾期仍无人招领的物品,酒店将按照有关规定进行妥善处理。
Please contact the lost and found the total desk .
The hotel will retain the guest lost items for 2 months, perishable goods, and only reserved for 1 days. If still no one found items, the hotel will be properly handled in accordance with the relevant provisions.
访客 Visitors
如没有住客相陪,外来访客须经被访者同意后,在楼层服务台办理好来访登记手续后方能进房,所有访客须在23:00前离开。
If no guest accompanying, foreign visitors to be su
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bject to the consent of the respondents in the floor for good service after the visit in order to register into the room, all visitors need to leave before 23:00
宠物 pets
根据政府规定,宠物不得进入酒店。
According to government regulations, pets are not allowed to enter the hotel.
紧急及火警预示 Indicate an em