文档介绍：1
The
Innovator’s
Dilemma
When New Technologies
Cause Great Firms
to Fail
CLAYTON M. CHRISTENSEN
Harvard Business School Press
Boston, Massachusetts
2
Copyright © 1997 by the President and Fellows of Harvard College
All rights reserved
The Library of Congress has catalogued the hardcover edition of this title as follows:
Christensen, Clayton M.
The innovator’s dilemma : when new technologies cause great firms to fail / Clayton M. Christensen.
p. cm. —(The management of innovation and change series)
Includes index.
ISBN 0-87584-585-1 (alk. paper)
1. Creative ability in business. 2. Industrial management. 3. Customer services. 4. ess in
business. I. Title. II. Series.
1997
658—DC20 96-10894
CIP
ISBN 0-87584-585-1 (Microsoft Reader edition)
3
Contents
In Gratitude
Introduction
PART ONE: WHY PANIES CAN FAIL
1 How Can Great Firms Fail? Insights from the Hard Disk Drive Industry
2 works and the Impetus to Innovate
3 Disruptive Technological Change in the Mechanical Excavator Industry
4 What Goes Up, Can’t Go Down
PART TWO: MANAGING DISRUPTIVE TECHNOLOGICAL CHANGE
5 Give Responsibility for Disruptive Technologies anizations Whose Customers Need Them
6 Match the Size of anization to the Size of the Market
7 Discovering New and Emerging Markets
8 How to Appraise anization’s Capabilities and Disabilities
9 Performance Provided, Market Demand, and the Product Life Cycle
10 Managing Disruptive Technological Change: A Case Study
11 The Dilemmas of Innovation: A Summary
The Innovator’s Dilemma Book Group Guide
About the Author
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In Gratitude
Although this book lists only one author, in reality the ideas it molds together were contributed and
refined by many extraordinarily insightful and selfless colleagues. The work began when Professors
K