文档介绍：Selling with Emotional
Intelligence: 5 Skills for
Building Stronger Client
Relationships
Mitch Anthony
Dearborn Trade Publishing
This publication is designed to provide accurate and authoritative information in
regard to the subject matter covered. It is sold with the understanding that the pub-
lisher is not engaged in rendering legal, accounting, or other professional service.
If legal advice or other expert assistance is required, the services of petent
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Typesetting: the dotted i
© 2003 by Mitch Anthony
Published by Dearborn Trade Publishing, a Kaplan pany
All rights reserved. The text of this publication, or any part thereof, may not be
reproduced in any manner whatsoever without written permission from the
publisher.
Printed in the United States of America
03 04 05 10 987654321
Library of Congress Cataloging-in-Publication Data
Anthony, Mitch.
Selling with emotional intelligence : 5 skills for building stronger client
relationships / Mitch Anthony.
p. cm.
Includes index.
(hc 9ןISBN 0-7931-6128-2 (6
1. Selling—Psychological aspects. 2. Emotional intelligence. I. Title.
2003
019—dc21 2003000917
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DEDICATION
This book is dedicated to my brother and trusted friend, Mark Anthony,
a tested and proven sales professional who opened a golden door of thought
and opportunity in my life. We have yet to see just where this door will lead.
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