文档介绍：Leading Quietly
Joseph L. o, Jr.
T
E
A
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HARVARD BUSINESSF SCHOOL
PRESS L
Y
Team-Fly®
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Leading Quietly
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An Unorthodox Guide to
Doing the Right Thing
LeadingQuietly
Joseph L. o, Jr.
HARVARD BUSINESS SCHOOL PRESS
Boston, Massachusetts
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Copyright 2002 Joseph L. o, Jr.
All rights reserved
Printed in the United States of America
0605040302 54321
Requests for permission to use or reproduce material from this book should be
directed to ******@, or mailed to Permissions, Harvard Business
School Publishing, 60 Harvard Way, Boston, Massachusetts 02163.
Library of Congress Cataloging-in-Publication Data
o, Joseph.
Leading quietly : an unorthodox guide to doing the right thing / Joseph L. o.
p. cm.
Includes bibliographical references and index.
ISBN 1-57851-487-8 (alk. paper)
1. Leadership. I. Title.
.B332 2002
'092—dc21
2001043092
The paper used in this publication meets the requirements of the American National
Standard for Permanence of Paper for Publications and Documents in Libraries and
Archives -1992.
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FOR GABRIELLA
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Contents
Introduction 1
ONE Don’t Kid Yourself 11
TWO Trust Mixed Motives 33
THREE Buy a Little Time 53
FOUR Invest Wisely 71
FIVE Drill Down 91
SIX Bend the Rules 111
SEVEN Nudge, Test, and Escalate Gradually 127
EIGHT Craft promise 147
NINE Three Quiet Virtues 169
Appendix: A Note on Sources 181
Notes 189
Acknowledgments 193
Index 195
About the Author 201
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