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公开道歉信格式-道歉信
公开致歉信格式范文-致歉信1
Dear Sir or Madam,
I’m writing this letter to apologize to
公开道歉信格式-道歉信
公开致歉信格式范文-致歉信1
Dear Sir or Madam,
I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.
Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.
I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.
I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.
Yours,
Eva
公开致歉信格式范文-致歉信2
Dear Mrs. Donald:
I was terribly sorry to hear that Bertram had broken a rather expensive vase at your house while playing with Louis one day last week. He says and I believe him that it was an accident, occurring while he and Louis were kept i