文档介绍：人际沟通与礼仪大纲
of rural drinking water sources, protection of drinking water sources in rural areas by the end of thtwork protection facilities
of rural drinking water sources, protection of drinking water sources in rural areas by the end of the delimitation of the scope of protection, complete with warning signs, isolating network protection facilities
本大纲应用于中级（或高级、技师）教学。
二、课时分配表
教学内容
总课时
讲授课时
实践课时
第一章 沟通开启成功的金钥匙（绪论）
第一节 感悟沟通
第二节 沟通的力量
第三节 人际沟通的原则
6
1
2
2
2
X
1
X
X
第二章 塑造有效的沟通风格
第一节 善于发问
第二节 积极倾听
第三节 用心说话
第四节 巧用身体语言
8
2
2
2
2
1
X
1
X
第三章 举止行体让你更具有风采
8
2
2
X
2
of rural drinking water sources, protection of drinking water sources in rural areas by the end of the delimitation of the scope of protection, complete with warning signs, isolating network protection facilities
of rural drinking water sources, protection of drinking water sources in rural areas by the end of the delimitation of the scope of protection, complete with warning signs, isolating network protection facilities
of rural drinking water sources, protection of drinking water sources in rural areas by the end of the delimitation of the scope of protection, complete with warning signs, isolating network protection facilities
第一节 聚焦礼仪—礼仪概述
第二节 学会装扮自己—仪表礼仪
第三节 展现美好体态—体姿礼仪
第四节 生活处处显风采—生活礼仪
2
2
2
X
第四章 成就沟通的素养
第一节 胸无点墨 怎能谈吐不凡
第二节 锤炼你的语言魅力
第三节 陶冶你的高尚情操
第四节 良好的心理素质
8
2
2
2
2
2
第五章 让自己更受欢迎
第一节 认识自己
10
1
2
1
1
of rural drinking water sources, protection of drinking water sources in rural areas by the end of the delimitation of the scope of protection, complete with warning signs, isolating network protection facilities
of rural drinking water sources, protection of drinking water sources in rural areas by the end of the delimitation of the scope of protection, complete with warning signs, isolating network protection facilities
of rural drin