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ServManITEnt 8/19/03 2:57 PM adds integration and training expense, support headaches,
oritized in response to the services that deliver the most
and the complication of maintaining relationships and
value to the business as a whole. Without correlation
contracts with many different vendors. HP’s approach to
between the infrastructure components and the services
service management is a comprehensive methodology
they support, how can you know whether a router failure
that utilizes HP’s market-leading HP OpenView portfolio
is a higher or lower priority than an application that is
as its basis with HP consulting services and HP Education
responding sluggishly? It’s time to start driving your IT
adding the process analysis and restructuring that is vital
activities by value. The suite of modular service manage-
to a successful service management solution. HP’s proven
ment tools from HP OpenView helps you prioritize your