文档介绍：IBMBusinessConsultingServices
FloridaPowerLight
OnDemandLearningEnvironment
Developedfor
June22,2004
FloridaPowerLi
IBMBusinessConsultingServices
FloridaPowerLight
OnDemandLearningEnvironment
Developedfor
June22,2004
FloridaPowerLight
Ibm/bcs
TableofContents
ExecutiveSummary 3
OurUnderstanding 4
OurSolution 5
TheValueofOurCapabilities 7
TheValueofOurTools 8
WitnessSystem’seQualityNowandeQualityProducer 11
OurOngoingRelationshipwithFloridaPowerLight 13
IBM’sOwnLearningTransformationStory 14
ResponsetoRFPQuestions 16
Pricing 23
Assumptions 25
ClientReferencesandCitations 26
IBMBusinessTermsandConditions 32
©Copyright2004IBM(unpublished).Allrightsreserved.
Ifnototherwiseexpresslygovernedbythetermsofawrittenconfidentialityagreementexecutedbytheparties,theinformationpresentedhereinisIBMConfidentialinformationandshallonlybedisclosedtothoseemployeeswhohaveaneedtoknowofitscontents,shallnotbedisclosedtothirdpartiesoroutsideFloridaPowerandLight,andshallnotbeduplicated,used,ordisclosedinwholeorinpartforanypurposeotherthantoevaluatethisproposalforthecontemplatedbusinessarrangementwithIBMwithouttheexpresswrittenconsentofInternationalBusinessMachinesCorporation(IBM).Thisproposalisvalidfor90daysfromthedateonthecover.
ExecutiveSummary
TheFloridaPowerLightCompany(FPL)E-LearningRequestforProposalinitiatesthepurchaseofasimulationsoftwarepackagetoallowthecarecentertrainingdepartmenttheabilitytocreatecalltypesimulationtrainingviae-,ContentProducer,beusedastheweb-basedtrainingauthoringcontentdevelopmentandcontentmanagementengine,andisalsorespondingatabroaderandmorestrategiclevel.
FPLiscurrentlyintheinitialphaseofathree-phasemigration,aroll-,FPLisdefiningthecarecenterlearningstrategy,learningtechnologystandards;e-learningdevelopmentmethodologies,andbeginningthere-pur