文档介绍：ISO 14001 2004 is an Environmental Management Standard
Introduction
Overview
Terminology
improvement:
The term Continual improvement refers to an ongoing process of performance enhancement. In the context of this environmental standard, it means that you need to enhance anization’s overall environmental performance by enhancing its environmental management system and by improving its ability to manage the environmental aspects of its activities, products, and services.
Continual improvements can be achieved by carrying out internal audits performing management reviews,analyzing data, and implementing corrective and preventive actions.
Corrective  actions
Corrective actions are steps that are taken to remove the causes of an existing actions address actual problems. In general,the corrective action process can be thought of as a problem solving process.
Document:
When information is placed on a medium it es a document. In this context, the term medium usually refers to paper. But it can also refer to electronic, ic, or optical disks. A set of documents is often referred to as documentation.
Environment:
The term environment refers to anization’s natural and human surroundings. anization’s environment extends from within anization itself to the global
system, and includes air, water, land, flora, fauna,