文档介绍：本科论文--义乌市中心医院员工满意度及其影响因素
科技与艺术学院
本科毕业设计论文
题目义乌市中心医院员工工作满意度现状调查研究
7>2013年 4月 26日浙江理工大学
科技与艺术学院
毕业论文诚信声明
我谨在此保证本人所写的毕业论文设计凡引用他人的研究成果均已在参考文献或注释中列出论文设计主体均由本人独立完成没有抄袭剽窃他人已经发表或未发表的研究成果行为如出现以上违反知识产权的情况本人愿意承担相应的责任
声明人签名
2013年 4月26日
摘要
随着经济环境迅速变化和市场竞争日益激烈越来越多的企业意识到优异的人力资源是企业最根本的竞争优势提高员工满意度激励员工努力工作为组织做出贡献已经成为各类企业最关心的话题之一而随着以人为本的管理理念不断深入工作满意度研究已经成为人力资源以及组织行为领域的热门话题
本研究以义乌市中心医院员工为研究对象通过问卷调查的方式在义乌市中心医院开展了问卷调查并采用SPSS软件工具进行数据分析得出了以下结论
义乌市中心医院员工的工作满意度处于一个中等偏上的水平这说明该医院的员工对于他们的工作基本都处于一个比较满意的状态并且根据实证检验得出不同人口统计变量特征的员工在工作满意度上存在差异
根据实证分析结果本研究有针对性的提出了相应的对策1为员工创造一个公平竞争的制度环境2 创造关爱员工的氛围建立融洽的上下级关系3 医院领导在做出决策时能尽量考虑下级员工4 建立完善的奖励制度注重工作激励
关键词工作满意度医院员工应对策略
Abstract
With the economic environment is rapidly changing and petitive market more and panies realize that excellent human resources is the most petitive advantage Improve employee satisfaction contribute to motivate employees to work for anization has e one of the topics of all kinds of enterprises are most concerned about With the deepening of people-oriented management philosophy job satisfaction has e a hot topic in the field of human resources anizational behavior
Yiwu Central Hospital staff the research for the study through questionnaires in Yiwu Central Hospital to carry out a survey using SPSS software tools for data analysis the following conclusions were reached
Yiwu Central Hospital staff job satisfaction is a mid to upper level indicating that the hospital staff for their work basically in a satisfactory state and based on empirical test different demographic variables characteristics of employeesthere are differences in job satisfaction
According to the results of empirical analysis this study has targeted the corresponding countermeasures 1 Institutional environment for employees to create a level playing field to create the atmosphere of caring staff establish rapport superior-subordinate relationship Hospital leaders in decision-makingwhen can consider as far as possible the the the lower-level staff of 4