文档介绍：Business Case ROI Workbook for IT Initiatives
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Workbook Table of Contents
Worksheet Name Title Description
anizational Profile Collects information about: organization size, location, and industry; end user types and labor costs; and the initiative to be modeled. This information is used to estimate default values for all costs and benefits throughout the rest of the model. It displays a summary of costs and benefits of the scenario modeled.
Initiatives Initiative Descriptions For Reference Only: provides key features, capabilities, benefits, mon vendors/products for the 18 sample initiative types included in the model.
Costs Implementation Costs Estimates all costs (direct and indirect) needed to implement, fully adopt, and support the solution. Cost categories include: hardware, software, IT labor, and user labor, including one-time and annual on-going costs.
IT Labor IT Labor TCO Savings Estimates IT labor TCO (as-is and to-be) and TCO savings enabled by the solution
Direct Savings Direct Cost Savings Estimates non-labor direct IT and business cost savings enabled by the solution.
Productivity User Productivity Benefits Estimates user time/labor savings enabled by the solution. First estimates the amount of time users spend mon business activities then estimates how much the solution is expected to increase the efficiency of conducting key activities. The time savings is discounted using a "Productivity Conversion Factor", then converted into $ value.
Revenue Revenue Impact Estimates how and how much the solution is expected to increase revenue. The benefit is the profit on the incremental revenue.
KPIs Key Performance Indicator Assessment (Optional) Assessment of how the solution may impact a variety of business KPIs. In