文档介绍：Chapter 1 Organizational Behavior
组织行为学
What managers do?
Management functions
Management roles
Management skill
Management functions
anizing
Leading
controlling
Management roles & skills
Roles:
Interpersonal roles
Informational roles
Decisional roles
Skills:
Technical skills
Human skills
Conceptual skills
anizational behavior (OB)
OB is a field of study that investigates the impact that individuals, groups, and structure have on behavior anizations, for the purpose of applying such knowledge toward improving anization’s effectiveness.
OB 是探讨个体、群体以及结构对组织内部行为的影响,从而运用这些知识来实现组织行为的有效性。这里的组织包括政府组织、民间组织、工商企业、教育机构、医疗卫生机构等。
Describe primary behavioral disciplines contributing to OB
Micro (individual)
Psychology
Macro (group processes anization)
Sociology
Social Psychology
Anthropology
Political Science
Psychology
Sociology
Social Psychology
Anthropology
Political Science
Individual
Group
Organization System
Study anizational
Behavior
Learning
Motivation
Personality
Emotions
Training
Individual decision making
Leadership effectiveness
Job satisfaction
Performance appraisal
Attitude measurement
Job design
Work stress
Group dynamics
Work munication
Status
Power
Conflict
Formal organization
anizational anizational anizational culture
Behavioral change
Attitude munication
Group decision making
Group processes
Comparative parative attitudes
Cross-cultural analysis
Organizational anizational environment
Conflict
anizational politics
Power
Behavioral Science
Contribution
Unit of Analysis
Output
Toward an OB Discipline
Challenges and Opportunities
Increasing age of typical worker
More women and minorities in the workplace
Requirements to meet petition
Severed loyalty bonds between employees and employers
3 Goals anizational Behavior
Control
Prediction
Explanation
研究组织行为学的意义
有助于加强以人为中心的管理
有助于知人善任
有助于改善人际关系
有助于提高领导水平
有助于组织变革和组织发展