Amacom How Great Decisions Get Made 10 Easy Steps For Reaching Agreement On Even The Toughest Issues.pdf

文档介绍：8/26/03 9:51 AM Page i
xxxxxxxxx
How
Great
Decisions
Get Made
xxxxxxxxx
10 Easy Steps for Reaching
Agreement on Even
the Toughest Issues
Don Maruska
Foreword by Margaret J. Wheatley
American Management Association
New York • Atlanta • Brussels • Chicago • Mexico City
San Francisco • Shanghai • Tokyo • Toronto • Washington, D. C.
8/26/03 9:51 AM Page ii
Special discounts on bulk quantities of books are available to corporations,
professional associations, and anizations. For details, contact Special Sales Depart-
ment, , a division of American Management Association, 1601 Broadway,
New York, NY 10019.
Tel.: [phone]. Fax: [phone].
Web site:
This publication is designed to provide accurate and authoritative information in regard to
the subject matter covered. It is sold with the understanding that the publisher is not
engaged in rendering legal, accounting, or other professional service. If legal advice or other
expert assistance is required, the services of petent professional person should be
sought.
Library of Congress Cataloging-in-Publication Data
Maruska, Don.
How great decisions get made : 10 easy steps for reaching agreement on even the toughest
issues / Don Maruska. — 1st ed.
p. cm.
Includes bibliographical references.
ISBN 0-8144-0793-5
1. Group decision making. I. Title.
2003
'036—dc21 2003010065
© 2004 Don Maruska
All rights reserved.
Printed in the United States of America.
Illustrations on pp. 67 and 77 by Andrew Ellul.
This publication may not be reproduced, stored in a retrieval system, or transmitted in
whole or in part, in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of , a division of
American Management Association, 1601 Broadway, New York, NY 10019.
Printing number
10 9 8 7 6 5 4 3 2 1
10536_Maruska_fm