文档介绍：上海交通大学
硕士学位论文
缺陷管理在软件项目管理中的应用
姓名:陈蕙敏
申请学位级别:硕士
专业:软件工程
指导教师:杨根兴;周兆明
20091111
缺陷管理在软件项目管理中的应用

摘要
本论文针对软件项目管理过程中存在的测试流程复杂,缺陷修复
成本高、结果难以量化等问题进行分析,指出通过加强缺陷管理可以
起到提高软件质量、降低开发成本、实现项目的量化管理。
本论文通过对缺陷管理理论知识的阐述和对缺陷度量技术的研
究后,提出了在软件项目中实施缺陷度量的一般过程,实现了公司
EDS 系统的缺陷度量功能,并将该工具运用到项目的缺陷度量过程
中,取得了良好的成效。
本论文重点研究了多项缺陷度量指标的度量原理和实施过程,具
体包括缺陷密度、缺陷消除率、缺陷修正率、缺陷发现率、缺陷传递
率等。论文将度量技术应用于缺陷管理工具的设计中,实现了自动计
算缺陷密度、建立组织基线、并根据基线和质量正态分布特性对质量
进行预测等功能。
本论文的研究意义在于针对软件项目管理领域中切实存在的问
题进行了仔细的分析,提出了缺陷度量的实施方法,并将之应用到实
践项目中,以此来改进项目过程能力,降低管理成本,提高产品质量;
此外,本论文中还指出了目前主流缺陷管理工具在缺陷度量领域的不
足,并通过对公司EDS系统中缺陷度量功能的实现,为缺陷管理工具
的进一步完善提供了方案。

关键词:缺陷管理,项目管理,缺陷度量,缺陷管理工具
第 VI 页
上海交通大学工程硕士学位论文 ABSTRACT
APPLICATION OF DEFECT MANAGEMENT
IN SOFTWARE PROJECT MANAGEMENT
ABSTRACT
This thesis focuses on the problems in software management, such
as plexity of test flow, the high cost of bug fix, as well as the
management effects which are difficult to measure. The goal of this
paper is to point out that defect management can improve software
quality, reduce cost, and realize the quantization of project management.
In this paper, I applied the theory and technology of defect
management to propose a general process for the implementation of
defect measurement. I also developed a defect-measurement function in
EDS which was applied in my real project. By this tool we got good
results.
In this thesis, I focused on the principle and implementation about
defect-measurement indicators, such as defect density, defect removal
rate, defect correction rate, defect discovering rate, defect transmitting
rate, etc. Referring to the details within this thesis, we applied metrical
technology in the design of defect management tool and implemented
the function which can automatically accumulate defect density,
establish a baseline, and estimate product quality, according to the
characteristics of normal distribution.
The main purpose of this thesis is that we a