文档介绍:The Top 12 Product Management Mistakes
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Martin Cagan – Silicon Valley Product Group
概述- 为什么产品人员会容易犯错误
产品管理中产品人员最愿意犯的12个错误
Confusing Customer Requirements with Product Requirements
Confusing Innovation with Value
Confusing Yourself with Your Customer
Confusing the Customer with The User
Confusing Features with Benefits
Confusing Building Right Product with Building Product Right
Confusing Good Product with Good Business Model
Confusing Inspiring Features with “Nice-to-Have” Features
Confusing Adding Features with Improving Product
Confusing Impressive Specifications with an Impressive Product
Confusing plete Product with a Sellable Product
Confusing Product Launch with ess
总结, Q&A
. 概述- 为什么产品人员会容易犯错误
我们活在一个充斥着各种各样各行各业糟糕产品和服务的世界
假冒伪劣,山寨产品横行
餐厅的服务员态度很差
中国移动
国有银行
西直门地铁换乘站
……
我们的产品人员很多情况不知道彼岸在哪里
“老板让我这么做的”
“因为别人这样做”
“我以前就是这么做的”
从业人员功课做得不够多,不够好
Junior太多,鱼龙混杂
产品人员对各互联网公司很重要,但各公司对产品人员培养和选拔做得不够重要
The Top 12 Product Management Mistakes
概述- 为什么产品人员会容易犯错误
产品管理中产品人员最愿意犯的12个错误
Confusing Customer Requirements with Product Requirements
Confusing Innovation with Value
Confusing Yourself with Your Customer
Confusing the Customer with The User
Confusing Features with Benefits
Confusing Building Right Product with Building Product Right
Confusing Good Product with Good Business Model
Confusing Inspiring Features with “Nice-to-Have” Features
Confusing Adding Features with Improving Product
Confusing Impressive Specifications with an Impressive Product
Confusing plete Product with a Sellable Product
Confusing Product Launch with ess
总结, Q&A
Customer Requirements with Product Requirements
谁动了你的产品?
产品人员需要重视,尊重,但要小心应对的几种角色
他们很多情况是产品人员的Customers
他们都有很多需求
他们会不断地给产品人员提建议
他们会根据自己的想法来评估产品开发时间
他们会不断地改变想法
Marketing
Sales
User
Boss
怎么办!?
Customer Requirements with Product Requirements
Customer Requirements为什么不能成为Product Requirements
Customer其实并不知道自己想要什么
无法用