文档介绍：Case One: Setting Rules for a Guest – American Hospitality
案例:
When Zhang Tao traveled in America, he lived in the home of his American friend, Bill. Once after he had traveled back, he found Bill was in a bad mood. When he asked what the problem was, Bill told Zhang Tao that his son Adam got furious about the noise Zhang made when walking upstairs and also because he was using too much water in the solar powered shower and Adam had to have his shower in cold water. Bill told Zhang Tao that he should walk more softly in future, and have a fast shower to save water. Zhang Tao felt uneasy. How could the host set such rules for his guest!
Question: Why did Zhang Tao feel uneasy?
分析:
1) In China, when people host someone, they put the guest in the place of honor to show hospitality. They try to take care of the guest,and try to make the guest fortable and at ease.
2) In America, people tend to give the guest great freedom and treat a guest more casually, naturally and truthfully.
3) Zhang Tao knew he was a guest, and thought in terms of Chinese expectations of hospitality. He thought Bill should treat him courteously instead of setting rules for him.
4) Since Zhang Tao lived in American surroundings, he should have known about the customs there sooner.
Case Two:
案例:
Lin had traveled 20 hours from Beijing to New York. He needed a good meal. His American friend, Mike, met