文档介绍：Spoken English For Foreign Trade
“十二五”职业教育国家级规划教材
中国人民大学出版社
Unit 1
Business Introductions and ing Clients
Learning Goals
After learning this unit, you will be able to
introduce oneself and others;
exchange business cards;
e business clients at the airport;
know the etiquette of ing clients;
master the basic expressions of ing clients.
Contents
Part VII More to Learn
Part IV Model Dialogues
Part III Key Sentences
Part II Warm-up Activities
Part I Lead-in
Part V Role –play Activities
Part VI Task Practice
Part I Lead in
How to e your clients at airport
If a foreign client makes a special trip to visit your place, it indicates that a business trade will be probably concluded. The first step, to e clients, can’t be careless. It requires you to leave a good impression and lay a positive foundation for your business.
Before the foreign client starts his/her activities in your place, you need to prepare a schedule, concerning a planning of activities and arrangements in order of time. You also need to learn how to address your client acceptably on formal occasion and how to dress in a professional manner for the first meet. To confirm the time of arrival, the flight number and the exit, you will not get yourself into trouble.
Part I Lead in
According to the client’s flight number, it is necessary to reconfirm whether the airplane is due to arrive on time. If so, you are supposed to reach the airport in advance. It will be wise to take the client’s photo along with yourself or prepare a piece of poster with his/her big and clear name on it which can be easily recognized. When meeting the client, a handshake is needed for the signal of friendship in China. Japanese always give their clients a ing gift after bowing. In some western countries people are likely to hug or kiss as a gesture of goodwill. Therefore, when a westerner tends to express his/her friendliness this way, you had better do it in the same way lest your client be embarrassed.
Part I Lea