文档介绍：Leadership Skills
plex Project Environments
The Concept, Tools and Techniques for
Managing Multidisciplinary Work Teams
Hans J. Thamhain, PhD, PMP
Presented at
Project World -- Boston
May 2001
Table of Content
1. Critical issues of team leadership
2. Organizing and motivating project teams
3. Leading self-directed teams
4. Building high performing project teams
Speaker Biography. Dr. Hans J. Thamhain, Professor of
Management at Bentley College in Waltham, Massachusetts He is
well known for their research and writings in project management.
He is a frequent speakers at major conferences and consult in all
phases of project management. Dr. Thamhain is a certified Project
Management Professional, PMP.
1
Section 1
Critical Issues of
Team Leadership
Complex Projects:
What is Different?
® Complex solutions
® Changing and evolving processes
® Contingencies, risks, problems, conflict
® Innovation and creativity
® anizational interfaces &
interactions
® Difficult measurability and control
® Highly skilled workforce
® Need for sophisticated people skills
2
Leadership Impact
anizations e flatter, leaner,
more agile and self-directed, project
leaders must manage with little or no
formal authority
®Authority must be earned
®Leadership effectiveness involves many
components (empowerment, commitment...)
®R&D performance is team-centered
®Team leader’s role is facilitator &
cheerleader
Traits of a High-Performing
Project Team
Membership
Self-Development Innovative Behavior
High Response Rate
Risk-Sharing
Conflict Management
Committed
Self-Directed The
Effective
Change Oriented Effective
Communications
Team
High Morale & Effective Cross-Functional
Team Spirit Interfaces & Alliances
Enjoy Work
Quality Oriented
High Need for
Achievements Minimal Reliance
on Procedures
3
Influences of Project Performance
People
Process
Tools
Section 2
Organizi