文档介绍：Case Study Summary:
A Strategy-anization
Balanced Scorecard Collaborative, Inc. • 55 Old Bedford Road • Lincoln, MA 01773 • Tel: • Fax: •
There are Three Phases to Creating a Strategy-
anization (SFO)
Strategic Management
Mobilization Phase Migration Phase
Phase
Objective: To initiate the Objective: To move change Objective: To institutionalize
process of change. Gain throughout anization, to change into a new management
consensus and momentum at create focus and to establish process
the top the new performance culture.
! Establish Need for Change ! Educate & Communicate ! Strategy Update
! Build Executive Team ! Align the Workforce ! Planning & Budgeting
! Develop Vision & Strategy ! Focus Initiatives ! Goals & Incentives
! Rationalize anization ! Feedback & Learning ! Performance Reviews
Strategy-anizations use the Balanced Scorecard to place strategy at the
center of their management processes. There are five principles of Strategy-Focused
Organizations.
Best Practice Case Study Summary ©2000 Balanced Scorecard Collaborative, Inc. 2
The City of Charlotte Built an SFO by Placing
Strategy at the Center of Its Management Processes
Mobilize Change
through Executive
Leadership
" Mobilization
" Governance Process
" Strategic Management
Translate the Make Strategy
Strategy to a Continual