文档介绍：Management Tools 2003
Highlights
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent.
Nine Years of Data and 6323 Respondents
6,323 708
100%
Other
South America
80
Asia-Pacific
60
Europe
40
20 North America
0
1993 - 2000 2002
BOS management_tools_highlights 2
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent.
We Focused on 25 of the Most Popular Tools
iActivity-Based Management iEconomic Value-Added Analysis
iBalanced Scorecard iGrowth Strategies
iBenchmarking iKnowledge Management
iChange Management Programs iMerger Integration Teams
iContingency Planning iMission and Vision Statements
petencies iOutsourcing
iCorporate Code of Ethics iPay-for-Performance
iCorporate Venturing iReengineering
iCustomer Relationship iStock Buybacks
Management iStrategic Alliances
i
Customer Segmentation iStrategic Planning
i
Customer Surveys iSupply Chain Integration
i
Downsizing iTotal Quality Management
BOS management_tools_highlights 3
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent.
What did we find?
Tool Usage panies are Firms want to
Companies think
dramatically in the betting on grow, not cut,
it’s working
downturn customers their way out of
recession
BOS management_tools_highlights 4
This information is confidential and was prepared by Bain & Company solely for the use of our client; it is not to be relied on by any 3rd party without Bain's prior written consent.
Tool usage jumped 60% from 2000
to 2002…
Average Number of Tools Used
20

15

Mean
=
10