文档介绍：中国医学伦理学年月第卷第期
2012 8 25 4 http ∥www. yxllx. com
Chinese Medical Ethics Aug. 2012 Vol. 25 No. 4 E-mail zgexllx@ mail. xjtu. edu. cn
眼科老年患者的人性化护理技巧探讨
王娜娜,詹江波* ,张郧芳
, ,
湖北医药学院附属十堰市太和医院眼科湖北十堰 442000 zhongsheng766@ sina. com
〔摘要〕目的探讨针对眼科老年患者的人性化护理技巧。方法坚持以病人为中心,护理人员掌握好老年
患者的心理特征,转变服务观念,规范护理行为; 灵活运用沟通技巧,加强护患沟通工作。结果住院患者的安全
得到保证,护理缺陷和护理纠纷减少。结论有针对性的人性化护理是保证眼科患者医疗安全、减少护理缺陷和
防范护理纠纷的一项重要措施。
〔关键词〕老年患者; 人性化护理; 心理特征; 沟通技巧; 医患关系; 医学伦理学
〔中图分类号〕R47 〔文献标识码〕A 〔文章编号〕1001 - 8565 2012 04 - 0489 - 02
Discussion on Humanistic Nursing Skills in Elderly Patients of Ophthalmology
WANG Na - na,ZHAN Jiang - bo,ZHANG Yun - fang
Department of Ophthalmology,Shiyan Taihe Hospital Affiliated to Hubei University of Medicine,Shiyan 442000,China
Abstract Objective To explore the humanistic nursing skills in elderly patients of ophthalmology. Method
Taking the patients as the center,the nursing staff grasps the psychological characteristics of elderly patients of oph-
thalmology,changes the service concepts and standardizes the nursing behavior,flexibly uses munication
skills and strengthens munication. Result The nursing safe of the patients was ensured,the nursing defects
and nursing disputes were decreased. Conclusion Targeted humanistic nursing skills is an important measure for
the elderly patients of ophthalmology to ensure the medical safety,reduce nursing defects