文档介绍：湖南商学院高等教育自学考试学生毕业论文 municationSkillsInBusinessNegotiation学生姓名考号专业商务英语助学点通讯地址联系电话2012年3月目录一、Understandingnegotiations…………………………………………………………………1(一)Negotiation………………………………………………………………1(二)Characteristicsofthenegotiation………………………………11、municationactivities…………………12、Negotiationisaspecialway……………………………………………13、Negotiationisaprocessofinformationexchange…………………24、binationofbehavior……………………………25、Effectofnegotiation………………………………………………………26、Negotiationistheembodimentofartandscience……………………2二、Businessnegotiation…………………………………………………….2(一)Basicprinciples………………………………………………………21、Thevoluntaryprinciples…………………………………………………22、Principleofequality………………………………………………………33、Principleofmutualbenefit………………………………………………34、Seekingthesameprinciples……………………………………………35、Legalprinciples……………………………………………………………3(二)BusinessnegotiationEssentials……………………………………31、Understandnegotiatingteam………………………………………………32、monground…………………………………………………………33、Establishagoodatmosphere………………………………………………34、Persuade………………………………………………………………………45、Theattentionofdevelopmenttrendofnegotiations………………46、Readyforthesecondgoal…………………………………………………47、Avoidspeciousprotocol…………………………………………………4三、Thewholeprocessofbusinessnegotiation…………………………………….4(一)Gettingreadyforanegotiation……………………………………41、Collectionofnewsandinformationaheadoftalk…………………42、Determineofthenegotiatingobjectives………………………………43、planofnegotiation…………………………………………………………44、Simulatingnegotiation……………………………………………………55、Negotiationmodeselection………………………………………………5(二)Contains…………………………………………………………………5(三)Negotiationstoconclude………………………………………………5四、Businessnegotiationlanguageskills………………………………………………5(一)Expressionoflanguage…………………………………………………51、classificationbylanguageclassification……………………………52、Bynegotiatingthebasicsituationofclassification………………63、accordingtolanguageclassification……………………………………6(二)Characteristicsofbusinesslanguage………………………………61、utilitarianism………………………………………………………………62、novelty…………………………………………………………………………63、affective………………………………………………………………………64、normative.…………………