文档介绍：MANAGING DIVERSITY
FLASHPOINTS IN
HIGHER EDUCATION
MANAGING DIVERSITY
FLASHPOINTS IN
HIGHER EDUCATION
Joseph E. Garcia and Karen J. Hoelscher
AMERICAN COUNCIL ON EDUCATION
PRAEGER
Series on Higher Education
Library of Congress Cataloging-in-Publication Data
Garcia, Joseph E.
Managing diversity flashpoints in higher education / Joseph E. Garcia and Karen J.
Hoelscher.
p. cm. —(ACE/Praeger series on higher education)
Includes bibliographical references and index.
ISBN 978–0–275–98980–4 (alk. paper)
1. Education, Higher—United States. 2. Social learning—United States.
3. Socialization—United States. 4. Group identity—United States.
I. Hoelscher, Karen J. II. Title.
2008
—dc22 2007038555
British Library Cataloguing in Publication Data is available.
Copyright
C 2008 by Joseph E. Garcia and Karen J. Hoelscher
All rights reserved. No portion of this book may be
reproduced, by any process or technique, without the
express written consent of the publisher.
Library of Congress Catalog Card Number: 2007038555
ISBN-13: 978–0–275–98980–4
First published in 2008
Praeger Publishers, 88 Post Road West, Westport, CT 06881
An imprint of Greenwood Publishing Group, Inc.
Printed in the United States of America
The paper used in this plies with the
Permanent Paper Standard issued by the National
Information anization (–1984).
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CONTENTS
Preface vii
Chapter 1. Introduction 1
Chapter 2. Diversity Trends: Implications for Campuses 11
Chapter 3. Diversity-Friendly Campus Climates 21
Chapter 4. Learning 33
Chapter 5. Communication 43
Chapter 6. Understanding Diversity Flashpoint Situations 55
Chapter 7. Going Local 71
Chapter 8. Anticipating Future Challenges 83
Appendices Workshop Materials 105
Appendix A Template for a Professional Development Workshop for
Faculty and Staff 105
Appendix B Workshop Goals 107
Appendix C Diversity Flashpoint Form 111
Appendix D Group Leader Notes for Su