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Skilled interpersonal
communication
Fifth edition
There is a fundamental, powerful and universal desire amongst humans to interact
with others. People have a deep-seated need municate, and the greater their
ability in this regard the more satisfying and rewarding their lives will be. The
contribution of skilled munication to ess in both personal and
professional contexts is now widely recognised and extensively researched. As
such, knowledge of various types of skills, and of their effects in social interaction, is
crucial for effective interpersonal functioning.
Previous editions have established Skilled munication as
the foremost textbook munication. This thoroughly revised and expanded
fifth edition builds on this ess to provide prehensive and up-to-date
review of the current research, theory and practice in this burgeoning field of study.
The first two chapters introduce the reader to the nature of skilled interpersonal
communication and review the main theoretical perspectives. Subsequent chapters
provide detailed accounts of the 14 main skill areas, namely: muni-
cation; reinforcement; questioning; reflecting; listening; explaining; self-disclosure;
set induction and closure; assertiveness; influencing; negotiating; and interacting in
and leading group discussions.
Written by one of the foremost international experts in the field and founded
solidly on research, this book provides a key reference for the study of interpersonal
communication. This theoretically informed, yet practically oriented text will be of
interest both to students of munication in general, and to qualified
personnel and trainees in many fields.
Owen Hargie is Professor munication at the University of Ulster, and
visiting Professor at Robert Gordon University Aberdeen and University of Chester.
He is an elected Member of the prestigious Royal Norwegian Society of Sciences
and Letters, and Associate Fellow of the British Psychological