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The Creative Training
Idea Book
Inspired Tips and Techniques
for Engaging and Effective Learning
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The Creative Training
Idea Book
Inspired Tips and Techniques
for Engaging and Effective Learning
ROBERT W. LUCAS
Illustrated by Michael O’Hora
American Management Association
New York • Atlanta • Brussels • Buenos Aires • Chicago • London • Mexico City
San Francisco • Shanghai • Tokyo • Toronto • Washington, D. C.
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Special discounts on bulk quantities of books are available to corporations, pro-
fessional associations, and anizations. For details, contact Special Sales Department,
, a division of American Management Association, 1601 Broadway, New York, NY
10019.
Tel.: 212-903-8316. Fax: 212-903-8083.
Web site: www.
This publication is designed to provide accurate and authoritative information in regard to
the subject matter covered. It is sold with the understanding that the publisher is not en-
gaged in rendering legal, accounting, or other professional service. If legal advice or other
expert assistance is required, the services of petent professional person should be sought.
Library of Congress Cataloging-in-Publication Data
Lucas, Robert W.
The creative training idea book : inspired tips and techniques for
engaging and effective learning / Robert W. Lucas.
p. cm.
Includes bibliographical references (p. ) and index.
ISBN 0-8144-0733-1
1. Employees—Training of. 2. Employee training personnel—Training
of. 3. Supervisors—Training of. I. Title.
L755 2003
′124—dc21 2002014950
© 2003 Robert W. Lucas
All rights reserved.
Printed in the United States of America.
Although this publication is subject to copyright, permission is granted free of charge to
photocopy any pages by reader that are