文档介绍：L’OréalSupplyChainDiagnosticMarch18,anization/PeopleandCultureTechnologySupplyChainRoadmapDiscussionofNextSteps2OurProjectApproachOverthepastthreeweeks,wehave:Interviewed5ExecutivesofL’OréalCanadaFacilitatedtwocross-paredL’OréalprocessandperformancetoCPGbestpracticeIdentifiedkeybusinessissuesandareasofimprovementSummarizedourfindingsinthispresentationdocumentProjectKickoffDataCollectionInterviewwithExecutivesProcessWorkshopsModelReview&ValidateBaseCaseReviewMetricsIdentify&ConsolidateIssues&OpportunitiesOpportunityPrioritizationBenefitsAssessmentFindings/mendationsDiscuss NextSteps3Cross-FunctionalParticipantsSeniorManagement-SupplyChainLaurentVenot(ProjectSponsor)JeanValoisPierreMassicotteValéryMayerSalesDominiqueDeCellesIsabelleGenestAnne-MarieNelsonDionGemmityCustomerServiceEliBengioPatriciaRaposoLogistics&anization/PeopleandCultureTechnologySupplyChainRoadmapDiscussionofNextSteps5ProcessesDemandPlanningSupplyPlanningOrderFulfillmentDevelopSalesForecastMaintainPromotionalPlanConsiderinventorylevels,backorderreports,safetystocklevelsConsolidateandconsiderexternaldata(POS,Nielsen,Customerdata)mitmentProcessCustomerOrdersPlanandManageFinishedGoodsInventoryPickingandPackingManageOutboundProductFlowManageshipping&transportationGenerateInvoiceCreditmanagementandA/R(*)Outofscope6DemandPlanning–IssuesandOpportunitiesIssuesManualandInconsistentProcessesTheforecastprocessismostlymanual,inconsistentacrossbrandsanddivisions(duetodifferentlevelsofmaturity)aswellasbothtimeandresourceconsumingThereisnoformalprocessfordeterminingwhichproductsshouldbefocusedonduringtheforecastingmeetingsNoonedepartment“ownstheforecast”ThereisnomechanismforautomaticallygeneratingabaselineforecastToomuchtimeisspentonmanualprocesses,dataclean-upandgeneratingreports,leavinginsufficienttimetoanalyzedataandmanageexceptionsL’OréalCanada’sbrandforecastsarenotallaggregatedupintooneforecastlimitingvisibilityanddatasharingL’OréalCanadadoesnothavesimulationor“whatif”capabilitiesManydisparatetoolsarebeingused