文档介绍：Process Improvement Essentials
By James R. Persse, PhD
...............................................
Publisher: O'Reilly
Pub Date: September 2006
Print ISBN-10: 0-596-10217-8
Print ISBN-13: 978-0-59-610217-3
Pages: 350
Table of Contents | Index
Today, technology has e too much a part of overall corporate ess for its effectiveness to
be left to chance. The stakes are too high. Fortunately, the idea of 'quality management' is being
reinvigorated. In the last decade process programs have e more and more prevalent. And,
out of all the available options, three have moved to the top of the chain. These three are:
The 9001:2000 Quality Management Standard from the International anization;
The Capability Maturity Model Integration from the Software Engineering Institute; and
Six Sigma, a methodology for improvement shaped panies such as Motorola,
Honeywell, and General Electric.
These recognized and proven quality programs are rising in popularity as more technology
managers are looking for ways to help remove degrees of risk and uncertainty from their business
equations, and to introduce methods of predictability that better ensure ess.
Software Process Improvement bines the foundation needed to understand process
improvement theory with the best practices to help individuals implement process improvement
initiatives in anization. The three leading programs: ISO 9001:2000, CMMI, and Six Sigma-
-amidst the buzz and hype--tend to get lumped together under mon label. This book delivers
bined guide to all three programs, compares their applicability, and then sets the foundation
for further exploration. It's a one-stop-shop designed to give you a working orientation to what the
field is all about.
Process Improvement Essentials
By James R. Persse, PhD
...............................................
Publisher: O'Reilly
Pub Date: September 2006
Print ISBN-10: 0-596-10217-8
Print ISBN-13: 978-0-59-610217-3
Pages: 350
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