文档介绍：Capability Maturity Model®
Integration (CMMI®) Version
Overview
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© 2007 Carnegie Mellon University
Topics
< Common Process Problems
Process Improvement Basics
Process Models
The CMMI Concept
Appraisals and Training
The Benefits of Using CMMI
CMMI Adoption
The Bottom Line
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Author, Date 2
© 2007 Carnegie Mellon University
Settling for Less
Do these statements sound familiar? If they do, anization may be
settling for less than it is capable of and may be a good candidate for
process improvement.
“I'd rather have it wrong than have it late. We can always fix it later.”
– a senior software manager (industry)
“The bottom line is schedule. My promotions and raises are based on
meeting schedule first and foremost.”
– a program manager (government)
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Author, Date 3
© 2007 Carnegie Mellon University
Symptoms of Process Failure
Commitments consistently missed
• Late delivery
• Last minute crunches
• Spiraling costs
No management visibility into progress
• You’re always being surprised
Quality problems
• Too much rework
• Functions do not work correctly
• plaints after delivery
Poor morale
• People frustrated
• Is anyone in charge?
SEI Presentation (Full Color)
Author, Date 4
© 2007 Carnegie Mellon University
Topics
Common Process Problems
< Process Improvement Basics
Process Models
The CMMI Concept
Appraisals and Training
The Benefits of Using CMMI
CMMI Adoption
The Bottom Line
SE