文档介绍:LEADERSHIP
100 Frequently Asked Questions
on the new ISO 9000 series
Louise Bergenhenegouwen
Annemarie de Jong
Henk J. de Vries
100 Frequently Asked Questions on the new ISO 9000 series
Nederlands Normalisatie-instituut
Postbus 5059
2600 GB Delft
Telephone +31 (0) 15 269 03 90
Fax +31 (0) 15 269 0190
:
For further information:
Netherlands Standardization Institute
NEN Consulting Services Management Systems
Telephone +31 (0) 15 269 02 89
Fax +31 (0) 15 269 02 07
e-mail: ******@
2nd edition, June 2001
This publication is a translation of the original Dutch publication ‘De 100 meest
gestelde vragen over de nieuwe ISO 9000-serie’.
ISBN 90-5254-090-X
SPE 20022-2:2001
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100 Frequently Asked Qu