文档介绍:ObjectivesProvidesparticipantswithhand--DProblemSolvingProcess8-,-DProblemSolvingProcessOverviewStep1:TeamFormationStep2:DescribetheIssueStep3:ContainmentPlanStep4:RootCauseAnalysisStep5:CorrectiveActionPlanStep6:PreventiveActionStep7:VerificationStep8:CongratulationsTABLEOFCONTENTS8-DProblemSolvingProcess—OverviewStructuredTeamProblemSolvingObjective--Touseefficient,data-basedapproachforproblemsolving&correctiveactionStrategiesLearnthesystematicstepsforeffectiveteam-orientedproblemsolvingUsetheapproachasframeworkforapplyingstatistical&anization’spriorityconcernReporttheresultsofyourproblem-solvingeffortsfordocumentation&anizationbyapplyingthesemethods,projectbyprojecttoeachconcernonprioritylist8-DProblemSolvingProcessUsethe8STEPPROBLEMSOLVINGprocessonlywhenthecauseisunknown!!!8--statistics&problem-’sImpatience--identifiedRootCause-apotentialcauseiscauseidentifiedasarootcause,-arootcausemaybeidentified,butnoactiontakentoimplementthepermanentcorrectiveactions8-DProblemSolvingProcess-Systematic,yetflexible-Superiorusualmethods-munication-Widespreadfamiliarity-Effectivemanagementevaluation&control-Moreskills&creativity-Buy-ineasesimplementation-Go