文档介绍：11
Lecture
Special Issues in Training and Employee Development/Coaching and Mentoring
1
Introduction
Trainers are often forced to deal with a wide variety of important issues that fall outside of the traditional discussion of ponents of instructional systems design.
2
Introduction (continued)
External environmental pressures influence training practices:
Legal issues related to training practices
Cross-cultural preparation
Diversity training
School-to-work programs
Hardcore-unemployed training programs
3
Training Issues Resulting from the External Environment:
Legal Issues
Cross-Cultural Preparation
Managing Work Force Diversity
School-to-Work Transition
Welfare-to-Work Programs
4
Cross-Cultural Preparation
Cross-cultural preparation involves educating employees and their families who are to be sent to a foreign country.
To essfully conduct business in the global market place, employees must understand the business practices and the cultural norms of different countries.
5
Types of Employees in panies
Parent-country national: Employee whose country of origin is where pany has its headquarters
Host-country national: Employee from the host country
Third-country national: Employee who has a country of origin different from both the parent country and host country where he or she works
6
Hofstede’s Cultural Dimensions
Power Distance
Uncertainty Avoidance
Individualism – Collectivism
Masculinity – Femininity
Long-term – Short-term Time Orientation
(P298)
7
Content of Training Programs for Cross-Cultural employees
Language Training
Cultural Training
Personal and Family Life
Career Development and Mentoring
Key Elements Needed to Prepare Employees to Work Overseas
8
Implications of Cultural Dimensions for Training Design:
Cultural Dimension
Implications
Individualism
Culture high in individualism expects participation in exercises and questioning to be determined by status in pany or culture.
Uncertainty Avoidance
Culture high in unc