文档介绍：目录Chapter1 eptingtheInvitationtotheBusinessAppointment谢绝会面邀请DecliningtheInvitationtotheBusinessAppointment要求更改会面时间及地点RequestforChangingtheTime&PlaceoftheMeetingChapter2 ustomers向不特定客户推销SalesCirculartoNon-ustomers寄信给老客户SalesLettertoOldCustomers寄信给新客户SalesLettertoNewCustomers推销新产品SalesLetterforPromotionofNewProducts推销劳务SalesLetterforPromotionofLaborServicesChapter3 询盘和订货一般询盘GeneralInquiry回复一般询盘ReplytotheGeneralInquiry具体询盘SpecificInquiry报虚盘MakingaNon-FirmOffer报实盘MakingaFirmOffer买方还盘MakingaCounterOffer卖方返还盘MakingaCounter-eptingaSubstituteProduct拒绝替代品DecliningaSubstituteProduct涨价通知NoticeforPriceIncrease回复涨价通知ReplytothePriceIncreaseNoticeChapter4 eptingPaymentTerms要求修改信用证RequestforAmendmenttoL/C信用证修改AmendmenttoL/C付款通知PaymentNotice收到付款通知ReceiptofPaymentNotice催促付款(初次)UrgingPayment(FirstNotice)催促付款(最后通告)UrgingPayment(LastNotice)索取发票AskingforInvoice寄送发票SendingInvoiceChapter5 包装和交货包装要求PackagingRequirements回复包装要求ReplytoPackagingRequirements装运时间TimeofShipment回复装运通知ReplytoTimeofShipment催促装运UrgingShipment回复催促装运ReplytoUrgingShipment出货通知ShipmentAdvice货物抵达通知GoodsArrivalNoticeChapter6 plaintaboutPoorPackaging为包装不良致歉ApologyforPoorPackaging付款出错PaymentError为付款出错致歉ApologyforPaymentError对服务的不满ServiceDissatisfaction对服务不满致歉ApologyforCustomerServiceDissatisfactionChapter7 RequestforEstablishingBusinessRelationsWehave